Frequently Asked Questions (FAQ)

General

What does the ChatGPT to Word or PDF extension do?

This extension allows you to convert your ChatGPT conversations into downloadable Word or PDF files. It supports formatting, math equations, and even support exporting of entire conversations.

How do I use the extension?

1. Install the extension from the Chrome Web Store .
2. Open a ChatGPT conversation.
3. Click the “Word” or “PDF” button below any response or on the top bar to download the conversation in your preferred format.

Can I export multiple responses or entire conversations?

Yes, you can export:

• A single response using the button below each response.
• An entire conversation using the button on the top right.

Are math equations supported?

Yes! Equations and symbols are converted seamlessly, especially into Word documents—no post-editing required.

Payments & Subscription

Is the extension free?

We offer a free plan with limited conversions. For more frequent use, upgrade to a paid plan.

Check the pricing inside the extensions Settings -> Manage License option.

What payment methods do you accept?

We support all major credit/debit cards. Payments are processed securely via our partner, Lemon Squeezy .

Can I cancel my subscription anytime?

Yes, you can cancel anytime from your account dashboard. Yes, you can cancel your subscription at any time by visiting your billing dashboard .

Once cancelled, you’ll continue to have access to unlimited conversions until the end of your current billing cycle.

After that, your account will switch to the free plan with limited conversions per month. No further charges will be made unless you resubscribe.

What happens to my access if I cancel my subscription?

You won’t lose any of the Word or PDF files you’ve already downloaded—those are saved to your device and fully owned by you. After cancellation, your account will automatically switch to the free plan.

License & Usage

How many times can I use the extension?

• Free plan: Limited to 10 conversions per month.
• Paid plans: Higher limits depending on your subscription tier.

Can I use my license on multiple devices?

Yes, one license works across devices as long as you’re logged into the same Chrome account.

Troubleshooting

The export button is not showing up. What should I do?

• Make sure you’re on the ChatGPT website (chat.openai.com).
• Ensure you’re logged in.
• Refresh the page or restart the browser.
• If it still doesn’t work, contact support.

The formatting looks off. How can I fix it?

Formatting should be consistent with the chat, but if you find issues:

• Try exporting in the other format (Word or PDF).
• Report the bug to us with screenshots and details.

Contact & Support

I need help or want to give feedback. How can I reach you?

We love hearing from users! Email us at [email protected] or reach out through the extension’s feedback form.